LAST UPDATED: OCTOBER 10, 2025
Privacy Policy
Privacy Policy
Effective Date: October 2025
Last Updated: October 2025
At Burlington Plastic Surgery, your privacy is our priority. We are committed to protecting your personal information and maintaining transparency about how we collect, use, and safeguard your data when you visit our website or interact with our clinic.
1. Information We Collect
We collect personal and non-personal information to provide you with the best possible care and service.
Personal Information
We may collect personal details such as:
- Name, email address, and phone number
- Date of birth and gender (if relevant to your consultation or treatment)
- Medical history and treatment details (when voluntarily provided for consultations)
- Payment or billing information (for transactions)
Non-Personal Information
We may also collect technical and usage data, such as:
- Browser type, device type, and IP address
- Pages visited and time spent on the website
- Referring URLs and search terms used
This information helps us improve our website, services, and patient experience.
2. How We Use Your Information
We use your information to:
- Schedule appointments and respond to inquiries
- Provide personalized treatment recommendations
- Process payments and issue receipts
- Send appointment confirmations and service updates
- Improve our website functionality and marketing performance
- Comply with legal, medical, or regulatory obligations
You may receive periodic email communications regarding promotions, updates, or new services. You can opt out at any time.
3. Consent
By providing your personal information through our website, forms, or clinic communications, you consent to the collection, use, and disclosure of your information as described in this policy.
You may withdraw consent at any time by contacting us using the information provided below.
4. How We Protect Your Information
We implement appropriate administrative, technical, and physical safeguards to protect your information against loss, theft, or unauthorized access.
All electronic records are stored securely, and access is limited to authorized personnel who require the information to perform their duties.
5. Disclosure of Information
We do not sell, rent, or trade your personal information.
We may share information only with:
- Service providers who assist with website operations, appointment scheduling, or payment processing (under confidentiality agreements)
- Medical professionals involved in your care (with your consent)
- Legal or regulatory authorities if required by law
6. Cookies and Tracking Technologies
Our website may use cookies and analytics tools (such as Google Analytics) to improve user experience and track performance.
You can disable cookies in your browser settings; however, some website features may not function properly as a result.
7. Third-Party Links
Our website may contain links to external websites, such as social media pages or partner resources.
We are not responsible for the privacy practices or content of these external sites. Please review their respective privacy policies before providing personal information.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and maintain accurate medical or transactional records.
9. Your Rights
You have the right to:
- Access and request a copy of your personal information
- Correct inaccuracies in your information
- Withdraw consent or request deletion (subject to legal and medical record requirements)
To exercise these rights, please contact us directly.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The revised policy will always be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact:
Burlington Plastic Surgery
895 Brant Street, Suite 6
Burlington, Ontario L7R 2J6
📧 Email: [email protected]
📞 Phone: 905-333-9889
Your Next Steps
It all starts with a simple and easy conversation with Dr Shih and her team
STEP 1
Consultation
During your consultation, Dr. Shih will thoroughly review the optimal treatment options suitable for your situation.
STEP 2
Procedure
Our Team of specialists will guide you through the treatment plan and ensure that your desired outcomes are achieved, giving you peace of mind.
STEP 3
Follow Up
Our Team will always keep in touch with you after your procedure is done, ensuring optimal recovery and happiness with your result.
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